Frequently Asked Questions

Most orders ship within 1-2 business days and arrive within 5-7 business days via standard shipping. Express shipping options are available at checkout for faster delivery.

We offer a 30-day return policy for unopened items in original packaging. If you're not completely satisfied with your purchase, contact us for a hassle-free return process.

Yes, our Mould King kits use the same connection system as LEGO Technic, so pieces are fully compatible. You can integrate them with your existing collection or modify builds as desired.

Motorized kits typically require AA batteries (not included) or come with rechargeable battery packs. Specific power requirements are listed in each product description.

Absolutely! You'll receive a tracking number via email once your order ships, allowing you to monitor its progress until delivery.

Our kits are designed for ages 14+ due to their technical complexity and small parts. They're perfect for teens and adults who enjoy challenging builds.

We provide a 90-day warranty against manufacturing defects. If any pieces are damaged or missing upon arrival, we'll send replacements at no charge.

You can reach our support team via email at support@brickforge.com or through our contact form. We typically respond within 24 hours during business days.

Yes, every kit includes detailed printed instructions with clear diagrams. Digital versions are also available for download on our website for easy reference.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay through our secure Stripe checkout system for safe and convenient payment processing.